1. Introduction
Welcome to RAS GURU. RAS GURU is an educational application and platform designed to provide study materials and resources for Rajasthan Administrative Service (RAS) and other competitive examinations.
This Privacy Policy explains how information may be collected, used, stored, protected and disclosed when you use the RAS GURU application or related services.
2. Information We Collect
The information collected depends on the features and services that you use.
2.1 Account Information
When you create or use an account, we may process information such as:
- Name or display name
- Mobile number, if provided
- Email address, if provided
- Account identification information
2.2 Educational Activity
We may process information related to your use of educational features, such as tests, notes, current affairs, study materials and other resources, when such information is required to provide the corresponding service.
2.3 Technical Information
Technical information may be processed when necessary for application operation, security, troubleshooting and service improvement.
3. How We Use Information
Information may be used only for legitimate purposes related to operating and improving RAS GURU, including:
- Creating and managing user accounts.
- Providing educational content and services.
- Providing notes, tests, current affairs, newspapers and other study resources.
- Managing subscriptions and access to applicable services.
- Sending important application notifications.
- Maintaining application security.
- Detecting and preventing unauthorized access, misuse or fraudulent activity.
- Troubleshooting technical problems.
- Improving application functionality and user experience.
- Responding to user support requests.
4. Notifications
RAS GURU may send notifications relating to educational content, tests, current affairs, study resources, subscriptions and important service-related information.
Notification access is controlled through the permissions and settings available on your device. You may disable notifications through your Android device settings.
5. Payments and Subscriptions
RAS GURU may offer paid educational services or subscriptions.
Where a payment is made through UPI or another payment service, the payment provider may process payment information in accordance with its own terms and privacy policy.
Payment-related information may be used to verify transactions, subscriptions and access to applicable services.
6. Permissions and Device Access
RAS GURU requests only the permissions that are necessary for features and functionality provided by the application.
Depending on the features you use, permissions may be required for functions such as notifications, downloading or accessing educational resources.
You can review and manage available permissions through your Android device settings.
7. Third-Party Services
RAS GURU may rely on third-party services or technologies where necessary to operate the application or provide specific functionality.
Such services may include hosting, infrastructure, payment processing, analytics, security or other technical services.
Third-party providers may process information in accordance with their own privacy policies and applicable laws.
8. Data Sharing
We do not sell users' personal information.
Information may be disclosed where reasonably necessary to:
- Provide requested services.
- Process or verify payments.
- Maintain application security.
- Prevent fraud or misuse.
- Provide technical or operational services.
- Comply with applicable laws or lawful requests.
9. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or destruction.
Access to information is limited to what is reasonably necessary for operating and supporting the service.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
10. Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain account records, process transactions, resolve disputes, prevent fraud, maintain security or comply with legal obligations.
11. Account Deletion and Data Deletion
Users may request deletion of their RAS GURU account and associated personal information, subject to applicable legal and operational requirements.
To request account or data deletion, contact us using the contact information provided below.
12. Children's Privacy
RAS GURU is an educational service primarily intended for students preparing for competitive examinations.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information inappropriately, please contact us so that we can review and take appropriate action.
13. User Responsibility
Users should keep their account credentials and authentication information confidential and should not share them with other persons.
Users should notify us if they believe their account has been accessed without authorization.
14. Transparency and Accurate Information
RAS GURU is intended to provide genuine educational content and services.
We do not intentionally use deceptive functionality, misleading claims or unauthorized access to device data for purposes unrelated to the application.
Information presented to users about application features, subscriptions and educational services is intended to accurately describe the corresponding service.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal requirements or data practices change.
The latest version will be published on this page together with the updated date.
16. Contact Us
If you have questions regarding this Privacy Policy, your personal information, account deletion or data practices, you can contact us.